Solve customer cases 50% faster with AI-powered features
Deliver faster, smarter, and more effective service with easy automation.
Fast forward: Automation ⏩
Here's how:
Provide 24/7 availability with ChatBot
Use AI chatbots to provide around-the-clock service and nurture customers with quick and accurate answers. Feed your ChatBot with knowledge from your website, help center, FAQ pages, docs, or PDFs. Have every question answered even when you sleep.
Keep complex answers within arm’s reach
Discover Knowledge Hub — your own library where you store and manage your business knowledge. Add public websites and PDFs as sources and generate automated reply suggestions right in your chats. Work smarter, not harder, and lead customers faster through their journey.
Take a load off your mind with Knowledge Hub 🧠
Avoid wrist pain from constant typing thanks to canned responses
Do you find yourself replying to the same questions over and over again? Save those replies as canned responses instead. Shorten your response times, reduce the risk of errors, and save your fingertips from repetitive typing.
Type once, reply indefinitely with canned responses 🖨️
Set up all of these and more in one place. Visit the Automation section.
