Say hello to a new Welcome Screen for your chat widget 👋
Our new Welcome Screen for your chat widget is here! With it, you can find new ways to engage your customers and provide them with instant help, even before they reach out to your Support.
Your new Welcome Screen consists of a few options that you can freely customize with the help of our Welcome Screen configurator:
🎨 Welcome Screen's welcome text and logo: say hello to customers with the help of your own welcome text and show off your brand by uploading your company's logo.
ℹ️ Welcome Screen's apps: in addition to starting a chat with your Support via the LiveChat app, you can help your customers by displaying other text| products and adding new apps to your chat widget’s Welcome Screen:
KnowledgeBase: let your customers find answers to questions by browsing your help center articles inside your chat widget.
HelpDesk: give your customers the option to open a ticket with your Support Team anytime they like on the Welcome Screen.
🔗 Custom Links: you can add custom links to the Welcome Screen and direct your customers to help centers, social media, or meeting calendars.
