New
April 16, 2025
Chrome floating chat is here to keep conversations flowing
Thanks to the floating chat window, your customers browsing on desktop Chrome can now feel even more connected to you!
Whenever visitors with an active chat navigate to another chatless tab or window, they will be prompted to pop out the chat and keep the conversation going.
This lets you lend a hand to customers in places that were unreachable before!
The floating chat can be moved around and stays on top of other windows, so they’ll never miss a beat!
With the floating chat window:
Following support instructions is super convenient: The floating chat stays in sight, even while customers are interacting with other tabs or apps.
Keeping track of an ongoing conversation is effortless: Customers can explore other websites without missing replies.
- The chat widget never gets in the way: Customers can place the chat wherever it works best for them.
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